Cricket Bet's Privacy Policy — Your information is safe with us

1 Introduction

Cricket Bet takes your privacy seriously. This Privacy Policy explains in detail how your personal information is collected, stored, used, and protected on the Cricket Bet platform.

As a responsible online gaming platform, Cricket Bet is committed to protecting the privacy of all our members. We believe data protection is not just a legal obligation — it is an ethical responsibility.

This policy applies to the Cricket Bet website, mobile app, and all other digital services. It is important to read and understand this Privacy Policy before using any Cricket Bet service.

2 Data Collection

Cricket Bet collects information from you in two ways — directly through what you provide, and automatically through your use of the platform.

Information Provided Directly

During registration and account management, Cricket Bet collects the following information:

• Full name and date of birth
• Email address and mobile number
• Current and permanent address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking/Nagad number or bank account information)
• Any information provided through support chat

Automatically Collected Information

The following information is collected automatically while you use the Cricket Bet platform:

3 Use of Information

Cricket Bet uses collected data exclusively for the legitimate purposes listed below. Your information will never be used for any other purpose.

• Account management: For registration, login, and identity verification.
• Service Delivery: To ensure uninterrupted gaming, betting, and payment services.
• Customer Support: To handle your questions, complaints, and support needs.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized account access.
• Legal compliance: To comply with regulatory requirements.
• Personalized Experience: For personalized promotions and game recommendations based on your preferences.
• Contact: To send important updates, bonus information, and security alerts.

4 Data Sharing & Disclosure

Cricket Bet does not share your personal information with third parties. However, disclosure may occur in the following limited circumstances:

Legal obligations

Cricket Bet may be required to disclose your information in response to a court order, government investigation, or lawful request from a regulatory authority. In such cases, Cricket Bet will only provide the minimum information necessary.

Payment Processors

To process deposits and withdrawals, Cricket Bet shares the necessary payment information with Mobile Banking, Nagad, and our banking partners. These partners are equally bound by strict privacy policies.

Technology Infrastructure Providers

Cricket Bet works with trusted technology partners to operate the platform. Strict confidentiality agreements are in place with these partners, and they may only use your data for their designated purpose.

5 Cookie Policy

Cricket Bet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

Types of cookies Cricket Bet uses

• Essential cookies: To maintain your login session and ensure platform security. Without this cookie, the platform will not function properly.
• Functional cookies: To remember your language preference, theme settings, and other personalizations.
• Analytics Cookies: To understand which sections of the platform are used most and to improve our services.
• Security Cookies: To detect fraudulent activity and protect your account.

Cookie controls

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may prevent certain features of the Cricket Bet platform from functioning properly.

6 Data Security Measures

Cricket Bet applies industry-leading security measures to protect your data. Our security framework operates on the following levels:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor verification upon account login.
• Firewall Protection: Advanced firewall systems are in place to block unauthorized access.
• Regular Security Audits: Regular system audits conducted by independent security experts.
• Data Backup: All data is regularly backed up in encrypted storage.
• Staff training: All Cricket Bet staff receive regular training on privacy and data protection.

7 Your rights

Every Cricket Bet member has the following rights regarding their personal data:

• Right to Access: You can request to see what personal information Cricket Bet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your personal data under certain conditions.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, contact the Cricket Bet support team. Cricket Bet will respond within 30 business days of receiving your request.

8 Data Retention Period

How long Cricket Bet retains your data depends on the type of information and applicable legal requirements:

After the specified retention period, Cricket Bet will securely delete or anonymize your data.

9 Child Protection

Cricket Bet strictly enforces an 18+ policy. Collecting information from anyone under 18 or operating an account on their behalf is strictly prohibited.

If a user is suspected to be under 18, Cricket Bet will immediately suspend the account and delete all associated data.

10 Privacy Policy Updates

Cricket Bet may update this Privacy Policy from time to time. When significant changes are made, Cricket Bet will notify members through the following channels:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the Cricket Bet platform following any changes will be considered your acceptance of the updated policy. If you do not agree to the new terms, you may request to close your account.

11 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to the Cricket Bet support team. Our data protection team will process your request as promptly as possible.

Cricket Bet is committed to providing a written response within 30 business days of receiving your request.